SMS Terms of Service

Program name

Grants Heating & Air customer care SMS. Legal name: Grant's Heating and Air Conditioning LLC. DBA Grants Heating & Air and Grants HVAC. 800 Stockton Ave #3, Fort Collins, CO 80524. Sending number: (970) 493-0866. Website: https://grantshvac.com.

Types of messages

Conversational and informational SMS: replies to a request you made, appointment confirmations, technician on-the-way notices, maintenance reminders you asked for, and two-way texts about a service job. We do not use this program for promotional or advertising blasts.

How you opt in

Express written consent on this website: you enter your mobile number on the contact form or website chat and check the box that says you consent to receive conversational and informational SMS from Grants Heating & Air. Express verbal consent: you call us and agree to be texted at the number you provide. Implied consent: you text (970) 493-0866 first. Consent is not a condition of purchase or of receiving service. You may always call instead.

Opt-out and help

Reply STOP to opt-out. Reply HELP for support. You may also call (970) 493-0866 or email ContactUs@GrantsHVAC.com. After STOP we will stop SMS to that number. We may still call if you have an open emergency.

Cost and frequency

Message and data rates may apply. Messaging frequency may vary. Carriers are not liable for delayed or undelivered messages.

Sample messages

• Grants HVAC: We got your service request. We will follow up shortly. Reply STOP to opt-out; Reply HELP for support.
• Grants HVAC: Appointment confirmed. Reply STOP to opt-out; Reply HELP for support.
• Grants HVAC: Our technician is on the way. Reply STOP to opt-out; Reply HELP for support.

Privacy

No mobile opt-in or text message consent will be shared with third parties or affiliates. See our Privacy Policy.